Frequent Answer Questions (FAQ)

About the FAQ Games

How many days can I inspect for my transaction record?

You may notice your transaction record within 30 days.

Where can I review the game management and how to play?

You may see the laws in the respective game window, and users can check the game’s rules.

How do I know the record of game results?

The display process differs depending on the gaming company, but you can scan the history. Members in the home menu can click on the Betting record to learn the history of game outcomes.

What should you do when the internet is disconnected during the game?

If you are disconnected in the middle of before or after the game, we will first inspect the game history. The game will continue on the next login if the match is divorced prematurely. If you have any problems, please contact us as soon as possible.

Bank Related FAQ

Register your card

You can register two cards under your account; one bank account is only allowed under one user account. You are not permitted to share one bank card between multi-users. Don’t hesitate to contact us if you want to delete or modify your bank information.

Notice FAQ

• Please enter the correct bank information, such as bank, bank account number, and payee name. You can not modify it after submit

• The bank account information is used for withdrawing money; you don’t have to provide it while 

registering with us. However, you have to register your bank account before you withdraw.

Security

Is WJPESO safe?

After sign-in, all information sent to and from the site is encrypted using a 128-bit Secure Socket Layer (SSL)

technology.

Third-party security experts test the security of WJPESO’s systems and applications several times yearly. Furthermore, our Intrusion Detection System watches all network traffic 24/7 for signs of invasions or intrusions.

FAQ

Is my account safe?

WUPESO is using two different passwords for login and withdrawal; also, you can use google-authenticator to

secure in the next level.

After sign-in, all information sent to and from the site is encrypted using a 128-bit Secure Socket Layer (SSL)

technology.

Fund security

WIPESO collaborates with many international financial security institutions; we have designed industry-leading fund transaction security protection encryption technology, which fully ensures the safety of users during recharge and withdrawal, and the performance is more steady and quick, which is trustworthy.

You have to join your fund password for every withdrawal.

You cannot modify the details

You can’t see the bank details after you register your bank account

Responsible Gaming

We care about our players and want to ensure that any time spent with us stays fun. Betting should always be

within your means and not negatively impacting you either financially or socially.

As an award-winning Responsible Operator, we provide the expertise to guide, advise, and keep you playing safe.

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